{"id":10063,"date":"2021-09-22T12:46:28","date_gmt":"2021-09-22T09:46:28","guid":{"rendered":"https:\/\/www.kaspersky.com.tr\/blog\/?p=10063"},"modified":"2022-01-12T19:17:09","modified_gmt":"2022-01-12T16:17:09","slug":"how-to-recover-authenticator-app","status":"publish","type":"post","link":"https:\/\/www.kaspersky.com.tr\/blog\/how-to-recover-authenticator-app\/10063\/","title":{"rendered":"Kimlik do\u011frulama uygulamas\u0131na sahip telefonunuzu kaybederseniz yapman\u0131z gerekenler"},"content":{"rendered":"

Hesaplar\u0131n\u0131z\u0131 iki fakt\u00f6rl\u00fc kimlik do\u011frulama<\/a> (2FA) ile korumak son derece \u00f6nemlidir; parolan\u0131z s\u0131zd\u0131r\u0131l\u0131rsa (ki s\u0131z\u0131nt\u0131lar \u00e7ok s\u0131k ya\u015fan\u0131r), 2FA kullanman\u0131z hesaplar\u0131n\u0131z\u0131n hacklenmesini \u00f6nler. En pratik 2FA y\u00f6ntemlerinden biri, Google Authenticator ve benzerleri<\/a> gibi tek seferlik kodlar olu\u015fturan bir uygulama kullanmakt\u0131r. Peki ya telefonunuz ve onunla birlikte kimlik do\u011frulama uygulamas\u0131 kaybolur, bozulur veya \u00e7al\u0131n\u0131rsa? Bu durumda birka\u00e7 se\u00e7ene\u011finiz var.<\/p>\n

Ak\u0131ll\u0131 telefonunuza eri\u015fim olmadan kimlik do\u011frulay\u0131c\u0131y\u0131 kurtarmak<\/h2>\n

Kimlik do\u011frulama uygulamas\u0131n\u0131n y\u00fckl\u00fc oldu\u011fu ak\u0131ll\u0131 telefona art\u0131k eri\u015fiminiz olmad\u0131\u011f\u0131nda izleyece\u011finiz ad\u0131mlar, ba\u015fka bir cihazda yeniden oturum a\u00e7man\u0131z gereken hesapta oturumunuzun h\u00e2len a\u00e7\u0131k olup olmad\u0131\u011f\u0131na g\u00f6re de\u011fi\u015fir.<\/p>\n\n

Ba\u015fka bir cihazla hesapta oturumunuz a\u00e7\u0131kken kimlik do\u011frulay\u0131c\u0131y\u0131 kurtarmak<\/h2>\n

Ba\u015fka bir cihazla hesaba giri\u015f yapabildiyseniz, \u015fans\u0131n\u0131z var demektir. Hesap ayarlar\u0131n\u0131z\u0131 a\u00e7\u0131n ve kimlik do\u011frulay\u0131c\u0131y\u0131 s\u0131f\u0131rlay\u0131n \u2014 yani yeni telefondaki uygulamaya ba\u011flay\u0131n. Bunu yapabilece\u011finiz ayar genellikle G\u00fcvenlik sekmesinde yer al\u0131r. \u00d6rne\u011fin, bu se\u00e7enek Google hesaplar\u0131nda, \u00f6rne\u011fin YouTube hesab\u0131nda oturumunuz o s\u0131rada a\u00e7\u0131ksa i\u015fe yarar.<\/p>\n

Hepsi de\u011filse de baz\u0131 hizmetler, ayarlar men\u00fcs\u00fcnde kimlik do\u011frulay\u0131c\u0131n\u0131n gizli anahtar\u0131n\u0131 veya QR kodunu bile g\u00f6r\u00fcnt\u00fcler. Bu durumda yeni cihazdaki kimlik do\u011frulama uygulamas\u0131na gizli anahtar\u0131 girmeniz veya QR kodunu taraman\u0131z yeterlidir.<\/p>\n

Ne yaz\u0131k ki bu y\u00f6ntem her zaman i\u015fe yaramaz. Buradaki sorun, t\u00fcm hizmetlerin Web s\u00fcr\u00fcm\u00fcnde mobil uygulamadakiyle ayn\u0131 ayarlar\u0131 kullanmamas\u0131d\u0131r. Arad\u0131\u011f\u0131n\u0131z se\u00e7enek, oturum a\u00e7t\u0131\u011f\u0131n\u0131z cihazda i\u015flevsel olmayabilir.<\/p>\n

Hesab\u0131n\u0131za eri\u015fim olmadan kimlik do\u011frulay\u0131c\u0131y\u0131 kurtarmak<\/h3>\n

Ba\u015fka bir yerde oturum a\u00e7mad\u0131ysan\u0131z ve kimlik do\u011frulay\u0131c\u0131n\u0131n bulundu\u011fu ak\u0131ll\u0131 telefonunuz kaybettiyseniz, fabrika ayarlar\u0131na s\u0131f\u0131rlad\u0131ysan\u0131z veya \u00e7ald\u0131rd\u0131ysan\u0131z (k\u0131saca, telefonunuza art\u0131k eri\u015femiyorsan\u0131z) veya yukar\u0131daki y\u00f6ntem i\u015fe yaramad\u0131ysa, kimlik do\u011frulay\u0131c\u0131y\u0131 kurtarman\u0131z m\u00fcmk\u00fcn de\u011fildir.<\/p>\n

Art\u0131k yapabilece\u011finiz tek \u015fey, hesab\u0131n\u0131za tekrar eri\u015fim sa\u011flamakt\u0131r. Herkesin kulland\u0131\u011f\u0131 b\u00fcy\u00fck bir hizmete ait (\u00f6rn. Google, Facebook, Instagram) bir hesapsa ve e-posta adresiniz veya telefon numaran\u0131z hesab\u0131n\u0131za ba\u011fl\u0131ysa, alternatif bir kimlik do\u011frulama y\u00f6ntemi kullanarak kolayca tekrar eri\u015fim sa\u011flayabilirsiniz.<\/p>\n

Bunu yapmak i\u00e7in kullan\u0131c\u0131 ad\u0131n\u0131z\u0131 ve parolan\u0131z\u0131 girerek hesap oturum a\u00e7ma i\u015flemini ba\u015flat\u0131n ve kimlik do\u011frulama uygulamas\u0131ndan tek seferlik bir kod girmeniz gerekti\u011finde, \u201cBa\u015fka bir yol deneyin\u201d (veya benzeri) ba\u011flant\u0131s\u0131n\u0131 bulun.<\/p>\n

\u00c7o\u011fu hizmet kodu metin, sesli arama veya e-posta ile g\u00f6nderebilir, size en uygun se\u00e7ene\u011fi se\u00e7in ve kodun gelmesini bekleyin. Kodun gelmesi \u00e7ok uzun s\u00fcrmez ve k\u0131sa s\u00fcrede hesab\u0131n\u0131zda oturum a\u00e7abilirsiniz.<\/p>\n

Kimlik do\u011frulay\u0131c\u0131n\u0131n kaybedilmesi hesab\u0131n\u0131za eri\u015fmenize engel oluyorsa, \u00f6rne\u011fin tekrar eri\u015fim sa\u011flamak i\u00e7in otomatik bir prosed\u00fcr\u00fc olmayan kurumsal veya herkese a\u00e7\u0131k daha k\u00fc\u00e7\u00fck bir hizmete ait bir hesapsa, \u015firketin yerel y\u00f6neticilerinden birine veya destek hizmetiyle ileti\u015fime ge\u00e7in ve durumu a\u00e7\u0131klay\u0131n. B\u00fcy\u00fck olas\u0131l\u0131kla sizden hesab\u0131n ger\u00e7ek sahibi oldu\u011funuzu kan\u0131tlaman\u0131z istenir.<\/p>\n

Nihayet hesab\u0131n\u0131za giri\u015f yapabildikten sonra kimlik do\u011frulay\u0131c\u0131y\u0131 yeni ak\u0131ll\u0131 telefonunuzdaki uygulamaya ba\u011flay\u0131n \u2014 ve bir daha kimlik do\u011frulama uygulamas\u0131n\u0131n oldu\u011fu ak\u0131ll\u0131 telefonunuzu kaybetti\u011finizde her \u015feyi tekrar yapmak zorunda kalmamak i\u00e7in hemen bir yedek olu\u015fturun<\/a>.<\/p>\n\n","protected":false},"excerpt":{"rendered":"

Kimlik do\u011frulama uygulaman\u0131z kaybetti\u011finiz telefonda kald\u0131\u011f\u0131 i\u00e7in hesab\u0131n\u0131zda oturum a\u00e7am\u0131yor musunuz? \u0130\u015fte yapman\u0131z gerekenler.<\/p>\n","protected":false},"author":2581,"featured_media":10064,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1284],"tags":[1624,2026,2474,599],"class_list":{"0":"post-10063","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tips","8":"tag-2fa","9":"tag-iki-faktorlu-kimlik-dogrulama","10":"tag-kimlik-dogrulayicilar","11":"tag-uygulamalar"},"hreflang":[{"hreflang":"tr","url":"https:\/\/www.kaspersky.com.tr\/blog\/how-to-recover-authenticator-app\/10063\/"},{"hreflang":"en-in","url":"https:\/\/www.kaspersky.co.in\/blog\/how-to-recover-authenticator-app\/23307\/"},{"hreflang":"en-ae","url":"https:\/\/me-en.kaspersky.com\/blog\/how-to-recover-authenticator-app\/18794\/"},{"hreflang":"ar","url":"https:\/\/me.kaspersky.com\/blog\/how-to-recover-authenticator-app\/9543\/"},{"hreflang":"en-us","url":"https:\/\/usa.kaspersky.com\/blog\/how-to-recover-authenticator-app\/25373\/"},{"hreflang":"en-gb","url":"https:\/\/www.kaspersky.co.uk\/blog\/how-to-recover-authenticator-app\/23454\/"},{"hreflang":"es-mx","url":"https:\/\/latam.kaspersky.com\/blog\/how-to-recover-authenticator-app\/22874\/"},{"hreflang":"es","url":"https:\/\/www.kaspersky.es\/blog\/how-to-recover-authenticator-app\/26020\/"},{"hreflang":"it","url":"https:\/\/www.kaspersky.it\/blog\/how-to-recover-authenticator-app\/25569\/"},{"hreflang":"ru","url":"https:\/\/www.kaspersky.ru\/blog\/how-to-recover-authenticator-app\/31474\/"},{"hreflang":"x-default","url":"https:\/\/www.kaspersky.com\/blog\/how-to-recover-authenticator-app\/41967\/"},{"hreflang":"fr","url":"https:\/\/www.kaspersky.fr\/blog\/how-to-recover-authenticator-app\/17656\/"},{"hreflang":"pt-br","url":"https:\/\/www.kaspersky.com.br\/blog\/how-to-recover-authenticator-app\/18145\/"},{"hreflang":"pl","url":"https:\/\/plblog.kaspersky.com\/how-to-recover-authenticator-app\/15280\/"},{"hreflang":"de","url":"https:\/\/www.kaspersky.de\/blog\/how-to-recover-authenticator-app\/27382\/"},{"hreflang":"ja","url":"https:\/\/blog.kaspersky.co.jp\/how-to-recover-authenticator-app\/31621\/"},{"hreflang":"nl","url":"https:\/\/www.kaspersky.nl\/blog\/how-to-recover-authenticator-app\/27593\/"},{"hreflang":"ru-kz","url":"https:\/\/blog.kaspersky.kz\/how-to-recover-authenticator-app\/24342\/"},{"hreflang":"en-au","url":"https:\/\/www.kaspersky.com.au\/blog\/how-to-recover-authenticator-app\/29693\/"},{"hreflang":"en-za","url":"https:\/\/www.kaspersky.co.za\/blog\/how-to-recover-authenticator-app\/29487\/"}],"acf":[],"banners":"","maintag":{"url":"https:\/\/www.kaspersky.com.tr\/blog\/tag\/2fa\/","name":"2FA"},"_links":{"self":[{"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/posts\/10063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/users\/2581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/comments?post=10063"}],"version-history":[{"count":5,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/posts\/10063\/revisions"}],"predecessor-version":[{"id":10446,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/posts\/10063\/revisions\/10446"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/media\/10064"}],"wp:attachment":[{"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/media?parent=10063"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/categories?post=10063"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/tags?post=10063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}