{"id":9798,"date":"2021-07-05T12:07:53","date_gmt":"2021-07-05T09:07:53","guid":{"rendered":"https:\/\/www.kaspersky.com.tr\/blog\/?p=9798"},"modified":"2021-07-05T12:07:53","modified_gmt":"2021-07-05T09:07:53","slug":"how-to-protect-from-vishing","status":"publish","type":"post","link":"https:\/\/www.kaspersky.com.tr\/blog\/how-to-protect-from-vishing\/9798\/","title":{"rendered":"Kimlik av\u0131, k\u00f6klerine geri d\u00f6n\u00fcyor"},"content":{"rendered":"<p>Bilgisayar\u0131n\u0131za eri\u015fim isteyen teknik destek, \u00f6deme isteyen endi\u015feli vergi hizmetleri uzmanlar\u0131, \u201caraman\u0131za d\u00f6nen\u201d t\u0131bbi ekipman tedarik\u00e7ileri ve daha fazlas\u0131\u2026 Bu kadar (hi\u00e7biri yasal olmayan) araman\u0131n aras\u0131nda, insanlar\u0131n hala telefonlar\u0131na cevap veriyor olmalar\u0131 \u00e7ok \u015fa\u015f\u0131rt\u0131c\u0131. Bir \u00e7e\u015fit telefon doland\u0131r\u0131c\u0131l\u0131\u011f\u0131na maruz kalmam\u0131\u015f birini bulmak zor. \u0130smi \u00e7ok bilinmese de bu tip doland\u0131r\u0131c\u0131l\u0131klara \u2018sesli kimlik\u2019 av\u0131 denir.<\/p>\n<h2>Sesli kimlik av\u0131 nedir?<\/h2>\n<p>Sesli kimlik av\u0131 \u2018vishing\u2019 olarak da bilinir. Bu kelime, kimlik anlam\u0131na gelen \u2018phishing\u2019 ve ses anlam\u0131na gelen \u2018voice\u2019 kelimelerinin birle\u015fimidir. (<a href=\"https:\/\/www.kaspersky.com.tr\/blog\/how-to-protect-from-smishing\/9575\/\" target=\"_blank\" rel=\"noopener\">Mesajl\u0131 kimlik av\u0131 \u2018smishing\u2019 i\u00e7in de, \u2018SMS\u2019 ve \u2018phishing\u2019 kelimeleri birle\u015ftirilir.<\/a>) Evden \u00e7al\u0131\u015fma uygulamas\u0131 yayg\u0131nla\u015ft\u0131\u011f\u0131ndan beri bu y\u00f6ntem, telefonlar\u0131 \u00e7ok ciddi bir sahtekarl\u0131k silah\u0131 haline getirdi. \u00d6yle ki, emniyet kuvvetleri art\u0131k insanlar\u0131 bu tehlikeye kar\u015f\u0131 uyarmak i\u00e7in <a href=\"https:\/\/krebsonsecurity.com\/wp-content\/uploads\/2020\/08\/fbi-cisa-vishing.pdf\" target=\"_blank\" rel=\"noopener nofollow\">resmi ilanlar<\/a> yay\u0131nl\u0131yor.<\/p>\n<p>ABD Federal Ticaret Komisyonu\u2019nun <a href=\"https:\/\/www.ftc.gov\/news-events\/blogs\/data-spotlight\/2019\/07\/government-imposter-scams-top-list-reported-frauds\" target=\"_blank\" rel=\"noopener nofollow\">2019 verilerine<\/a> g\u00f6re, doland\u0131r\u0131c\u0131l\u0131k aramalar\u0131n\u0131n sadece %6\u2019s\u0131 mali kay\u0131pla sonu\u00e7land\u0131. Yine de bu doland\u0131r\u0131c\u0131l\u0131klar yakla\u015f\u0131k 960 Dolar hasara neden oldu.<\/p>\n<p><a href=\"https:\/\/krebsonsecurity.com\/2018\/10\/voice-phishing-scams-are-getting-more-clever\/\" target=\"_blank\" rel=\"noopener nofollow\">\u015eimdiye kadar olabilecek her \u015feyle kar\u015f\u0131la\u015ft\u0131klar\u0131n\u0131 d\u00fc\u015f\u00fcnen uzmanlar<\/a> dahil herkes bir doland\u0131r\u0131c\u0131n\u0131n tuza\u011f\u0131na d\u00fc\u015febilir. \u00c7o\u011fu doland\u0131r\u0131c\u0131, en dikkatli hedefin bile g\u00fcvenini kazanmada \u00e7ok ba\u015far\u0131l\u0131d\u0131r.<\/p>\n<p>Bir yandan, sesli kimlik av\u0131, normal kimlik av\u0131na g\u00f6re daha \u00f6l\u00e7\u00fcl\u00fcd\u00fcr \u00e7\u00fcnk\u00fc telefonlar asl\u0131nda eskiden kalma ileti\u015fim ara\u00e7lar\u0131d\u0131r. Di\u011fer yandan ise, dijital \u00e7a\u011fda ya\u015fanan <a href=\"https:\/\/www.statista.com\/statistics\/273550\/data-breaches-recorded-in-the-united-states-by-number-of-breaches-and-records-exposed\/\" target=\"_blank\" rel=\"noopener nofollow\">b\u00fcy\u00fck \u00e7apl\u0131 veri s\u0131z\u0131nt\u0131lar\u0131<\/a>, sesli doland\u0131r\u0131c\u0131l\u0131klara yeni bir g\u00fc\u00e7 kazand\u0131rd\u0131. O da \u015fu ki, \u015fimdiye kadar doland\u0131r\u0131c\u0131lar, d\u00fcnyadaki neredeyse herkesle ilgili hi\u00e7 bu kadar fazla bilgiye sahip olmam\u0131\u015ft\u0131. \u0130nternet telefonu (VoIP) kullan\u0131m\u0131n\u0131n yayg\u0131nla\u015fmas\u0131, siber su\u00e7lular\u0131n daha da i\u015fine yarad\u0131 \u00e7\u00fcnk\u00fc telefon numaralar\u0131n\u0131 de\u011fi\u015ftirip izlerini kaybettirebilmeye ba\u015flad\u0131lar.<\/p>\n<p><strong><input type=\"hidden\" class=\"category_for_banner\" value=\"banking\"><\/strong><\/p>\n<h2>Doland\u0131r\u0131c\u0131l\u0131k aramalar\u0131n\u0131n t\u00fcrleri<\/h2>\n<h3>Doland\u0131r\u0131c\u0131lar, arad\u0131klar\u0131nda neredeyse her t\u00fcrl\u00fc \u015feyi s\u00f6yleyebilir ama doland\u0131r\u0131c\u0131l\u0131k denemeleri genellikle belirli kategorilere girer.<\/h3>\n<h3>Telefonla Sat\u0131\u015f<\/h3>\n<p>Telefonla sat\u0131\u015f sahtekarl\u0131\u011f\u0131nda size, ger\u00e7ek olamayacak kadar g\u00fczel teklifler ve sizi bask\u0131 alt\u0131na sokacak k\u0131sac\u0131k bir s\u00fcre verilir. Bunlara piyangoyu kazanm\u0131\u015f olmak (piyango bileti almam\u0131\u015fsan\u0131z art\u0131 puan) veya kredi kart\u0131n\u0131z\u0131n faiz oran\u0131n\u0131 d\u00fc\u015f\u00fcrmek gibi geri \u00e7evirmesi zor olan kazan\u00e7l\u0131 teklifleri \u00f6rnek verebiliriz. Ortak noktalar\u0131 ise, an\u0131nda karar vermenizi istemeleri ve \u00f6nden k\u00fc\u00e7\u00fck bir \u00f6deme yapman\u0131z\u0131 talep etmeleridir.<\/p>\n<p>Verdikleri teklifi d\u00fc\u015f\u00fcnecek zaman\u0131n\u0131z varsa, teklif (genellikle) hileli demektir. \u0130stedikleri \u00f6demeyi yaparsan\u0131z, para doland\u0131r\u0131c\u0131lara gider ve su\u00e7lar\u0131 i\u00e7in onlar\u0131 \u00f6d\u00fcllendirmi\u015f olursunuz. Ayr\u0131ca binlerce insan\u0131 daha aramak ve kand\u0131rmak i\u00e7in telefon numaralar\u0131ndan olu\u015fan s\u0131zd\u0131r\u0131lm\u0131\u015f veri tabanlar\u0131n\u0131 kullanman\u0131n ne kadar de\u011ferli oldu\u011funu bir kez daha anlarlar.<\/p>\n<h3>Devlet kurumu<\/h3>\n<p>En \u00e7ok kullan\u0131lan dolaplardan biri \u00f6denmemi\u015f veya yetersiz \u00f6denmi\u015f vergilerle ilgilidir. Sizi bir \u201cvergi dairesi\u201d arar ve bir se\u00e7enek sunar. Ya borcunuzu \u00f6dersiniz, ya da size ceza kesilir. Bu teklif k\u0131sa s\u00fcre i\u00e7inde ge\u00e7ersiz olacakt\u0131r, b\u00f6yle bir durumda \u00f6demeniz gereken ceza artar.<\/p>\n<p>Daha \u00f6nce de dedi\u011fimiz gibi, k\u0131s\u0131tl\u0131 s\u00fcreler doland\u0131r\u0131c\u0131lar\u0131n i\u015fine yarar. Vergi dairelerinin nas\u0131l i\u015fledi\u011fini, vatanda\u015flarla nas\u0131l konu\u015ftuklar\u0131n\u0131 ve \u00fcstelik s\u00fcre k\u0131s\u0131tlamalar\u0131n\u0131n nas\u0131l oldu\u011funu d\u00fc\u015f\u00fcnecek zaman\u0131 olan s\u0131radan vatanda\u015flar, bunun gibi aramalar\u0131n hileli oldu\u011fu anlayacakt\u0131r. Ancak s\u0131n\u0131rl\u0131 s\u00fcreyle ve (g\u00f6r\u00fcn\u00fc\u015fe g\u00f6re) kat\u0131 olmas\u0131yla bilinen bir devlet dairesiyle kar\u015f\u0131la\u015f\u0131nca durum, doland\u0131r\u0131c\u0131lar\u0131n lehine \u00e7evrilir.<\/p>\n<h3>Teknik destek<\/h3>\n<p>Talep edilmemi\u015f teknik destek aramalar\u0131 yaparken doland\u0131r\u0131c\u0131lar, \u00fcr\u00fcn\u00fc ger\u00e7ekten kullanan biriyle kar\u015f\u0131la\u015fma \u015fanslar\u0131n\u0131 art\u0131rmak i\u00e7in b\u00fcy\u00fck ve \u00e7ok bilinen markalar\u0131 se\u00e7er. Arayan ki\u015fi, genellikle kurban\u0131n bilgisayar\u0131yla ilgili bir sorunla kar\u015f\u0131la\u015ft\u0131\u011f\u0131n\u0131 iddia eder ve ki\u015finin giri\u015f bilgilerini veya bilgisayara uzaktan eri\u015fim talep eder.<\/p>\n<p>Daha geli\u015fmi\u015f bir dolap \u00e7evirebilmek i\u00e7in haz\u0131rl\u0131k yapmak gerekir. \u00d6rne\u011fin doland\u0131r\u0131c\u0131lar bilgisayara, s\u00f6zde sorunu tan\u0131mlayan bir a\u00e7\u0131l\u0131r pencere \u00e7\u0131karmas\u0131 i\u00e7in k\u00f6t\u00fc ama\u00e7l\u0131 yaz\u0131l\u0131m g\u00f6nderirler ve bu pencerede sorunu \u00e7\u00f6zmek i\u00e7in aranmas\u0131 gereken telefon numaras\u0131 yaz\u0131l\u0131d\u0131r.<\/p>\n<h3>Banka<\/h3>\n<p>\u0130nsanlar\u0131 doland\u0131rman\u0131n as\u0131l amac\u0131 para almakt\u0131r. Bu nedenle baz\u0131 doland\u0131r\u0131c\u0131lar da bankalardan ar\u0131yormu\u015f gibi yapar. Genellikle \u015f\u00fcpheli hesap hareketlerini bildirdiklerini iddia ederler ve bu \u015fekilde, CVC\/CVV kodlar\u0131n\u0131z\u0131 veya telefonunuza geren tek seferlik \u015fifreleri istemek i\u00e7in bir bahaneleri olur. Bunun gibi bilgileri ele ge\u00e7irebilmi\u015f sahte banka \u00e7al\u0131\u015fan\u0131, bir hesab\u0131 kolayl\u0131kla bo\u015faltabilir.<\/p>\n<h2>Doland\u0131r\u0131c\u0131l\u0131k aramalar\u0131n\u0131 tan\u0131man\u0131n yollar\u0131<\/h2>\n<p>Her zaman daha inand\u0131r\u0131c\u0131 tuzaklar arayan doland\u0131r\u0131c\u0131lar\u0131n, bir g\u00fcn kendini ele vermi\u015f olan y\u00fczlercesinden bir \u015feyler \u00f6\u011frenebilece\u011fi d\u00fc\u015f\u00fcncesini g\u00f6z ard\u0131 edemeyiz. Ancak \u00e7o\u011fu doland\u0131r\u0131c\u0131l\u0131k giri\u015fiminde, fark edebilece\u011finiz birka\u00e7 tehlike i\u015faretinden en az\u0131ndan bir tanesi vard\u0131r.<\/p>\n<ul>\n<li>E\u011fer bankadan veya devlet dairesinden oldu\u011funu iddia eden bir arama, cep telefonu numaras\u0131ndan geliyorsa neredeyse her zaman sesli kimlik av\u0131d\u0131r. Bu telefon numaras\u0131 farkl\u0131 bir b\u00f6lgeye kay\u0131tl\u0131ysa, doland\u0131r\u0131c\u0131l\u0131k olma olas\u0131l\u0131\u011f\u0131n\u0131n iki kat daha fazla oldu\u011fundan emin olabilirsiniz. Ancak resmi g\u00f6r\u00fcnen bir telefon numaras\u0131, araman\u0131n yasal oldu\u011funun kan\u0131t\u0131 de\u011fildir. Modern teknolojiler sayesinde <a href=\"https:\/\/www.fcc.gov\/spoofing\" target=\"_blank\" rel=\"noopener nofollow\">arayan ki\u015fi sahte kimlik kullanabilir<\/a><\/li>\n<li>Arayan ki\u015fi sizden gizli bilgiler isterse, \u00f6zellikle tehditkar bir tavr\u0131 varsa, b\u00fcy\u00fck olas\u0131l\u0131kla sesli kimlik av\u0131d\u0131r. Genel olarak ki\u015fisel bilgileri \u00f6\u011frenmeye \u00e7al\u0131\u015fmak doland\u0131r\u0131c\u0131l\u0131k g\u00f6stergesidir. Ger\u00e7ek bir banka veya vergi dairesi \u00e7al\u0131\u015fan\u0131, sizin hakk\u0131n\u0131zda ihtiyac\u0131 olan bilgiye zaten sahiptir. Unutmay\u0131n, burada sizin de\u011fil, <em>onlar\u0131n<\/em> ba\u015flatt\u0131\u011f\u0131 bir ileti\u015fimden s\u00f6z ediyoruz.<\/li>\n<li>Biri sizden \u0131srarla para g\u00f6ndermenizi istiyor ve bir s\u00fcre s\u0131n\u0131r\u0131 koyuyorsa kesinlikle doland\u0131r\u0131c\u0131l\u0131kt\u0131r.<\/li>\n<li>E\u011fer biri bilgisayar\u0131n\u0131zda meydana gelen bir sorunla ilgili sizi aray\u0131p bu sorunu \u00e7\u00f6zmek i\u00e7in bir program indirmeniz konusunda sizi ikna ederse, bunun sonu sizin i\u00e7in hi\u00e7 iyi olmayacakt\u0131r.<\/li>\n<\/ul>\n<p>Son olarak, arayan\u0131n kafas\u0131n\u0131n kar\u0131\u015fmas\u0131, yanl\u0131\u015f bir \u015fey s\u00f6ylemesi, tehditkar davranmas\u0131 veya sokak a\u011fz\u0131yla konu\u015fmas\u0131 \u00e7ok belirgin olmayan ama yine de sa\u011flam birer g\u00f6stergedir. G\u00fcnl\u00fck konu\u015fma dili konusunda bir diyece\u011fimiz yok, ama ger\u00e7ek operat\u00f6rler genellikle profesyonel bir dil kullanma \u00fczerine e\u011fitim alm\u0131\u015f ki\u015filerdir.<\/p>\n<h2>Doland\u0131r\u0131c\u0131l\u0131k aramalar\u0131na kar\u015f\u0131 korunman\u0131n yollar\u0131<\/h2>\n<p>Yukar\u0131daki tehlike i\u015faretlerinden birini bile fark ederseniz yap\u0131lacak en iyi \u015fey, konu\u015fmay\u0131 sonland\u0131rmakt\u0131r. Konu\u015fmadan sonra, sizi arad\u0131\u011f\u0131n\u0131 iddia eden \u015firketi ya da i\u015fletmeyi aray\u0131p ba\u015f\u0131n\u0131za gelen olay\u0131 bildirin. Onlar ne kadar bilgi toplarsa, doland\u0131r\u0131c\u0131lar\u0131 yakalamalar\u0131, ya da en az\u0131ndan engellemeleri o kadar kolay olacakt\u0131r. Teknik destek veya m\u00fc\u015fteri destek numaras\u0131na, i\u015fletmenin resmi internet sitesi gibi ayr\u0131 bir yerden bak\u0131n.<\/p>\n<p>Buna ek olarak, arayan ki\u015fi ne kadar ikna edici olursa olsun, asla bilgisayar\u0131n\u0131za uzaktan eri\u015fim programlar\u0131 indirmeyin ve tehlikeli uygulamalar\u0131 k\u0131sa s\u00fcrede tespit edip sizi uyaran\u00a0<a href=\"https:\/\/www.kaspersky.com.tr\/advert\/security-cloud?icid=tr_kdailyplacehold_acq_ona_smm__onl_b2c_kasperskydaily_wpplaceholder____ksc___\" target=\"_blank\" rel=\"noopener\">g\u00fcvenilir koruma \u00e7\u00f6z\u00fcmleri<\/a> kullan\u0131n.<\/p>\n<p><strong><input type=\"hidden\" class=\"category_for_banner\" value=\"ksc\"><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Doland\u0131r\u0131c\u0131lar\u0131n kimlik av\u0131 i\u00e7in sesli aramalar\u0131 kullanma yollar\u0131.<\/p>\n","protected":false},"author":2548,"featured_media":9799,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1284,1351],"tags":[612,519,1074,2094,2438],"class_list":{"0":"post-9798","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tips","8":"category-threats","9":"tag-dolandiricilik","10":"tag-ipuclari-2","11":"tag-kimlik-avi","12":"tag-sahtekarlik","13":"tag-sesli-kimlik-avi"},"hreflang":[{"hreflang":"tr","url":"https:\/\/www.kaspersky.com.tr\/blog\/how-to-protect-from-vishing\/9798\/"},{"hreflang":"en-in","url":"https:\/\/www.kaspersky.co.in\/blog\/how-to-protect-from-vishing\/23018\/"},{"hreflang":"en-ae","url":"https:\/\/me-en.kaspersky.com\/blog\/how-to-protect-from-vishing\/18501\/"},{"hreflang":"ar","url":"https:\/\/me.kaspersky.com\/blog\/how-to-protect-from-vishing\/9230\/"},{"hreflang":"en-us","url":"https:\/\/usa.kaspersky.com\/blog\/how-to-protect-from-vishing\/24969\/"},{"hreflang":"en-gb","url":"https:\/\/www.kaspersky.co.uk\/blog\/how-to-protect-from-vishing\/22977\/"},{"hreflang":"es-mx","url":"https:\/\/latam.kaspersky.com\/blog\/how-to-protect-from-vishing\/22224\/"},{"hreflang":"es","url":"https:\/\/www.kaspersky.es\/blog\/how-to-protect-from-vishing\/25578\/"},{"hreflang":"it","url":"https:\/\/www.kaspersky.it\/blog\/how-to-protect-from-vishing\/25030\/"},{"hreflang":"ru","url":"https:\/\/www.kaspersky.ru\/blog\/how-to-protect-from-vishing\/30932\/"},{"hreflang":"x-default","url":"https:\/\/www.kaspersky.com\/blog\/how-to-protect-from-vishing\/40410\/"},{"hreflang":"fr","url":"https:\/\/www.kaspersky.fr\/blog\/how-to-protect-from-vishing\/17264\/"},{"hreflang":"pt-br","url":"https:\/\/www.kaspersky.com.br\/blog\/how-to-protect-from-vishing\/17717\/"},{"hreflang":"pl","url":"https:\/\/plblog.kaspersky.com\/how-to-protect-from-vishing\/15002\/"},{"hreflang":"de","url":"https:\/\/www.kaspersky.de\/blog\/how-to-protect-from-vishing\/27003\/"},{"hreflang":"nl","url":"https:\/\/www.kaspersky.nl\/blog\/how-to-protect-from-vishing\/27243\/"},{"hreflang":"en-au","url":"https:\/\/www.kaspersky.com.au\/blog\/how-to-protect-from-vishing\/29392\/"},{"hreflang":"en-za","url":"https:\/\/www.kaspersky.co.za\/blog\/how-to-protect-from-vishing\/29185\/"}],"acf":[],"banners":"","maintag":{"url":"https:\/\/www.kaspersky.com.tr\/blog\/tag\/ipuclari-2\/","name":"ipu\u00e7lar\u0131"},"_links":{"self":[{"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/posts\/9798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/users\/2548"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/comments?post=9798"}],"version-history":[{"count":1,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/posts\/9798\/revisions"}],"predecessor-version":[{"id":9800,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/posts\/9798\/revisions\/9800"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/media\/9799"}],"wp:attachment":[{"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/media?parent=9798"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/categories?post=9798"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kaspersky.com.tr\/blog\/wp-json\/wp\/v2\/tags?post=9798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}